Category Archives: Content PR & Marketing

Content PR and content marketing are redefining how brands communicate with audiences. Inbound tactics featuring content that answers audience needs attract attention and create gravitational pull for a brand.

Leveraging cause marketing for authentic communications

Sponsorship is one of the oldest forms of advertising, and the basic principle – associating your brand’s name positively with something your target market enjoys –still holds water today.  However, in today’s changed information marketplace, in which traditional media share the stage with bloggers, brands, experts and individuals,  traditional sponsorships can fall a bit short.  Why?  Because  they give people precious little to talk about.  Enter cause marketing.

Cause marketing – in which a brand aligns itself and devotes resource to addressing a specific problem or supporting a charitable effort – offers brands advantages not found in other types of sponsorship or advertising, and it works particularly well in today’s world of social networks and online tribes.  Here are a few reasons why:

Tribal affinity, otherwise known as market segmentation:   Any marketer will tell you that segmenting your market is a good idea.  Expending the brand’s resources without taking the time to target groups of people likely to have an interest in the message can be an exercise in futility – and it’s wasteful.   However, the brand that aligns itself with a cause that is relevant to its best customers and prospects can create real efficiency when it comes to reaching that constituency.

That said, there are some caveats for brands when it comes to selecting a cause.

“The issues Millennials care about most varies from country to country and its tempting to let that drive what cause you support,” notes Simon Mainwaring, a leading social branding strategist and author of the book We First: How Brands & Consumers Use Social Media to Build a Better World in his discussion of how corporate purpose can turn Millennials into brand ambassadors. “But a brand must ensure its own purpose, values and mission dictate what cause it supports to avoid accusations of greenwashing or causewashing. That way, a brand’s cause work drives Millennial engagement and reinforces the authentic for-profit narrative of the brand.”

Storytelling, otherwise known as content generation:  Cause-related marketing creates a lot more traction than a fleeting brand impression, because it presents the opportunity for the brand and its partner to tell stories.  And those stories can be powerful catalysts for conversations in social networks, which in turn delivers real message amplification that is positive — and relevant for the audience.   Programs created in association with your brand’s non-profit partner can be rich sources of the sort of attractive and interesting pictures, videos, charts, data, graphics and stories that people enjoy consuming and feel good about sharing with their friends and followers on social media.  And each piece of content derived from a brand’s cause-marketing program can

Incentive, otherwise known as the whole point of most marketing efforts:  Finally, cause-related marketing provides important extra incentives for buyers to make their selections in your brand’s favor when the simple act of making a purchase in turn helps a cause they care about.  Whether the consumer simply likes the idea of sending an extra dollar your cause’s way, or they’re making a conscious decision to only support brands that have sustainable business practices and give back to the community – the effect in the moment of the purchase decision is the same.  The scales are tipped for your brand.

Quite a lot of thinking in the CSR/sustainable business/cause-marketing community is coalescing around the idea that these practices are no longer optional for brands – they are necessary pieces of the strategy mix.   It’s difficult to disagree, from either the emotional or practical standpoints, for two reasons – people like doing business with organizations they like, and a great way to get people to like your organization is to do some good in the world and tell that story in an interesting way.

b4bA unique opportunity for brands considering cause marketing initiatives is coming this May at the Business4Better Expo in Anaheim CA.   There, representatives from the corporate side will find scores of non-profits that are primed for and seeking corporate partners.

sarah avatarAuthor Sarah Skerik is PR Newswire’s vice president of content marketing, and is the author of the e-book “Unlocking Social Media for PR.”  Follow her on Twitter at @sarahskerik .

How Content Distribution Drives Message Discovery (and Results!)

Like any business, sometimes our own story needs telling.  Earlier this year, we decided that we needed to do some PR for our MultiVu business, which focuses on the production and distribution of multimedia content.   It’s cutting edge stuff, with some truly unique aspects, and it sits right between PR and marketing, and we needed to offer some explanation and raise awareness of these services.

So what did we do?  We did the same thing any of you, our customers, would do.   First, our team brainstormed the messaging.  They outlined the key points we needed to convey from a brand standpoint, and then approached the messaging from the opposite context – the questions our audience often asks has about producing video and other multimedia content, and the various struggles that can complicate these projects.

“The hardest thing to do is to distill what you do into a short-form, engaging video,” noted Bev Yehuda, vice president of web engagement products for MultiVu.  “We had to apply what we tell our clients all the  time regarding developing a video: if you don’t take the time out during the process to determine what your elevator pitch is, you run the risk of creating irrelevant content.”

With the messaging drafted, it was time to determine the medium.   Since this was about MultiVu, we knew we needed to use multimedia messaging.   We wanted to show our expertise (and our personality!) in a fun and friendly way, so we went with an animated approach.

Upping exposure with distribution

Once our animated video was done, we packaged it into a multimedia news release (“MNR”,) which combines a variety of distribution strategies and channels.

mv mnr explainer

Here’s a snapshot of the MNR we created to promote the MultiVu video. Click on the image to see the whole thing.

 

Of course, we could have simply shared the video socially – and we did post it directly to a number of social sharing sites – but the distribution component that is built into an MNR is crucial, for a number of different reasons:

  • Distribution drives discovery, delivering content to relevant audiences across the web – on channels, via news web sites and in industry niches.
  • Discovery seeds social conversation, amplifying your message, and increasing exposure to relevant groups.
  • Social conversations deliver third party credibility that can spur people to take action.
  • Distribution increases the number of digital touch points for your brand, and if your audience values the content, it will gain visibility in search results.  Search engines are informed by user activity and interactions around a piece of content.

How Content Distribution Drives Social Interaction

Prior to the release of the MNR, we shared the video itself on PR Newswire’s Facebook and LinkedIn pages. More than 1,400 of our Facebook fans saw the video, and it was liked by 6 and shared by 3.   It fared better on LinkedIn, where it was seen by 1,983 people, generated 30 click-throughs and 8 shares.  Decent exposure for the two minutes (if that) required to share the video with PR Newswire followers.

mv distribution effect on social

However, if you need proof of how distribution drives social interaction with content, you needn’t look any further than the sharing numbers the MNR generated.  Readers of the MNR shared it with their Facebook friends 196 times (as of this writing.)

Distributed content reaches qualified, interested audiences.  And social shares have a strong viral effect, triggering more shares.

Overall Multimedia News Release Results

The social sharing was just one aspect of the visibility the MNR generated for MultiVu.  Over all, adding distribution paid off for this project, tallying thousands of reads of the press release — and tens of thousands of video views.

mv explainer Multimedia News Release Results

It’s very satisfying for us to put on a “customer” hat and use our own services to promote our messages, and witness first-hand how our networks deliver lasting results and visibility.  And based upon the results of this campaign, you can look for more from these animated characters created by MultiVu – several more videos are in the works!

Want to explore creating your own “explainer” video or learning about how multimedia distribution can increase discovery of your brand’s messages?  We’d love to hear your ideas, and help turn them into reality. Contact us for more information.

sarah avatarAuthor Sarah Skerik is PR Newswire’s vice president of social media, and is the author of the e-book “Unlocking Social Media for PR.”  Follow her on Twitter at @sarahskerik .

Common Themes from the Content & Distribution Track at SXSWi 2013

This year’s programming for South By Southwest featured an entire track devoted to the subjects of content and distribution.   The sessions in that track varied wildly from ultra-tactical (“How to Rank Better in Google and Bing,”) to the esoteric (“#CatVidFest: Is This the End of Art?”) Despite the wild array of subject matter and expertise that are the hallmarks of SxSW Interactive, common themes did emerge over the course of the conference, and communicators should take note.

Don’t forget we’re talking about human behavior.

In addition to the hundreds of panels devoted to the discussion of storytelling and other content tactis, the Interactive program also devoted considerable space to user experience design (“UXD”) and different aspects of psychology.  Why?  Because ultimately, marketing communications exist to influence human behavior.   Sitting in sessions that picked apart the psychology of habits, the social behaviors that drive the rapid spread of a meme across social channels or discussed how YouTube’s treatment of comments encourages troll-like behavior among those commenting on videos really drove this fact home.

The discussion of what makes media spread in the panel titled “Spreadable Media,” offers a profound example.  Think about it: we sit in front of our screens, and an avalanche of Tweets, Facebook posts, links in emails and other content floods our attention.  As human beings, we make specific choices about that content. What’s worth passing along, and to whom?  And in which channel?  And as part of what conversation?

“If we just think in terms of going viral, we’re not treating the audience as having social agency or cultural effect,” one of the panelists (I didn’t catch which, though I captured the quote verbatim) noted. “We strip away the politics of what goes viral.”  Simply referring to a piece of media as “viral” in nature glosses over the choices that went into mobilizing the material, which means that we overlook the very mechanics of the message, and what caused it to resonate with the audience.  And I think that any marketer can agree, that is stuff worth knowing.

Content needs to be quality.  Everything else is a waste of time, and can injure your brand.   

There are myriad reasons why it’s important to be selective about what you publish – and that message was emphasized in a variety of sessions.  Quality content that’s useful to the audience generates the kind of engagement signals (e.g. time on page, click-throughs, shares) that search engines notice.  The same sort of quality content is that that is most likely to spread and augment your brand’s image and credibility.

It turns out that the downside to publishing content that doesn’t make the grade with the audience isn’t simply a waste of time.   Lightweight content that doesn’t deliver value to the reader will cause visitors to “bounce” (immediately leave) from a web page, sending a negative signal to the ever-vigilant search engines.   Bad content can also result an active departure from the brand audience, by motivating people to disassociate from the brand by un-liking or un-following social presences, or unsubscribing from an email newsletter.   Content for content’s sake is a bad idea.  It won’t trigger the human behavior you’re after, which in turn won’t result in the search engine ranking the brand desires.

Now that you’re back home and have had a chance to unpack – both your luggage and your brain – what were the theme that stood out to you at South By this year?

sarah avatarAuthor Sarah Skerik is PR Newswire’s vice president of social media, and is the author of the e-book “Unlocking Social Media for PR.”  Follow her on Twitter at @sarahskerik

Want to make your media spread?  PR Newswire can distribute your content — text, images, video and any combination thereof — to digital audiences both broad and narrow.

 

 

SXSW: Forget Stories. Your Brand Needs a Narrative.

If you’ve spent any time at all recently reading PR and marketing blogs, you know that storytelling is a top trend, and for good reason.  Building storytelling into the communications mix delivers the personable and engaging messaging that sticks with audiences and is effective fodder for social content consumption.

However, at SXSW yesterday, I learned where stories fall short in a brilliant presentation titled “Moving from Story to Narrative,” by John Hagel, author of “The Power of Pull” and co-chairman of Deloitte’s Center for the Edge.

The problem with stories, Hagel argued, stems from the fact that they’re not participatory.   Stories are told to the reader, from the vantage point of the teller.  This leads to the next problem.  Stories eventually end, and the reader moves on to other things.  Now, savvy marketers reading this will say to themselves that those other things can be influenced by providing compelling calls to action, streams of related nurturing content or the ability to participate an adjacent community.   Without a doubt, this is all true, but even the best CTAs don’t work all of the time.

Enter the narrative.

Narratives differ from stories in two important ways, according to Hagel.  First, narratives don’t have an end.  They are open ended, and the resolution is yet to be determined.  Secondly, narratives invite participation.   The inherent message isn’t “Listen” — it’s “Join.”

“Narratives motivate actions,” Hagel noted in his presentation.  “In some cases, they motivate life and death choices.  Stories don’t do this.  Every powerful movement that has impacted our world has been shaped and energized by a potent narrative.”

The “Think Different” slogan from Apple beautifully encapsulated the company’s narrative: how technology and intuitive design can enable people to achieve  more. As Hagel said, Apple founders Jobs and Wozniak thought differently from day one.

  • Apple:  Their charge to “Think Different” isn’t about Apple.  It’s about us, and how we can use technology to achieve more.  Apple is the catalyst.
  • Christianity:  People are born in sin, but have the opportunity to be saved.  How things turn out isn’t known, but it will be determined by people’s choices and actions.
  • The American dream — Anyone from anywhere can achieve anything:  This opportunity expressed in this narrative has drawn people from all over the world to America for hundreds of years.

“In a business context, if you can harness the power of narrative, you can derive competitive advantage,” said Hagel.  Narratives work because they don’t simply motivate employees, they can galvanize a broad swath of people, and inspire them to action.

From campaign to context

I took pages and pages of notes during Hagel’s presentation, even winning kudos for speed and thoroughness from the reporter sitting next to me in the audience.  For the last 24 hours, I’ve been noodling on what he said, thinking about how a brand might start to embrace narratives.  As Hagel mentioned in his presentation, narratives take root organically, growing from the actions of people, and they evolve over time.  They aren’t the product of a brainstorm session, so this post won’t contain Tips for Making Narratives Work for Your Brand or anything like that.

However, there are strong parallels between Hagel’s description of the narrative, and the move we’re seeing in marketing away from episodic campaigns, and toward living brand streams.  The clear message is that today’s audiences crave context, and communicators can derive more power for their brands by providing that important framework.

I’m going to go away and think about the narratives emerging within my company, and my industry, certainly. However, I’m also going to be thinking long and hard about the connective tissue content generates, and how that can be used to create context around opportunities.  If a narrative emerges, great.  But in the meantime, there are important lessons for communicators about what makes people tick in John Hagel’s work.

sarah avatarAuthor Sarah Skerik is PR Newswire’s vice president of social media, and is the author of the e-book “Unlocking Social Media for PR.”  Follow her on Twitter at @sarahskerik

Is your interest in honing your brand’s content strategy piqued by today’s post?  Join PR Newswire and special guests Brian Solis,  Jim Lin and Lou Hoffman for a live event  in San Francisco titled  Tipping the Engagement Scale in Your Favor: How to Employ Multimedia Content for Compelling Storytelling

Related reading:

Create narratives, not stories – Moxie Interactive

Moving from Story to Narrative – @ItsDane

What Content Creators Can Learn from Tablet Design Pros

According to recent Adobe study, tablets are trumping smartphones in global website traffic.

Users of the internet prefer to use tablets for more in depth visits.  Whether they’re shopping, watching videos or just leisurely browsing the mobile web, tablet users tend to visit 70% more web pages than smartphone users do.

The experts on the panel titled “Lean Forward, Lean Back: Tablet News Experiences,” Dr. Mario Garcia of Garcia Media and Sarah Quinn of the Poynter Institute, discussed findings from the Poynter Eyetrack tablet research study, and some of those findings provide useful instruction for content creators seeking to reach tablet users.

You have about 10 seconds to keep readers from bailing out, according to the Poynter study.  Content publishers need to provide readers with what they panelists called “gold coins,” such as pulled quotes and visual elements to keep engaged. Dr. Garcia referred to this as the pop-up moment – something needs to happen to keep them reading more.

People consume content via the “media quartet”  — papers, the web, smartphones and tablets.  However, user behavior for each media type is different.  Papers and tablets are “lean back” media – readers put their feet up, and slow down.  Conversely, smartphones and the web are generally “lean forward” media – users are moving quickly and need to find information quickly.

Content publishers also need to keep these behaviors in mind when designing content, because one size doesn’t fit all.   In order to capture audience attention on each channel, the content needs to suit the users’ needs.

Related reading: a Storify collection from the session: Storytelling in the age of the tablet.

By Erika Kash, product manager, online services, MultiVu.

 

Want to make a viral video? Don’t forget the PR! #SXSW

Newsflash – brand videos don’t go viral.  According to the #ComedyTech panel yesterday at South by Southwest Interactive, viruses go viral; videos spread.  To simply describe that spread as “viral” implies an organic, infective power that simply doesn’t exist — and worse, it overlooks the mechanics of creating a video that successfully develops a life of its own online.

Whether or not a video spreads on the web and in social networks is largely predicated upon three things:

1) Whether or not the video is funny (seriously, when’s the last time you shared an inspirational video? Or a boring one?)

2) The video’s originality.

3) The PR push behind it.

According to the panel, the real driver behind the spread of videos online is getting “a big voice” behind the content.  That big voice can be a celebrity, or it can be generated by media coverage.  Enter the PR department.  Deliberate media research and engagement can deliver the credible media exposure that gives a video message the best shot at internet immortality.

Give your messages a boost with video and multimedia content distribution from MultiVu, a PR Newswire company.

sarah avatarAuthor Sarah Skerik is PR Newswire’s vice president of social media, and is the author of the e-book “Unlocking Social Media for PR.”  Follow her on Twitter at @sarahskerik.

 

The Case for Building Distribution into Content Planning

As content marketing strategies become more prevalent in company discussions, there still remains an overriding question:
What strategies can be used for content creation and management?

A critical component is understanding how the assets can be distributed, and ensuring creation will dovetail nicely. Currently, many companies wait for the end product (i.e. the finalized content), and then devise their distribution strategy. While this can cut down on time up front, it can compromise the quality of the asset distribution. Ideally, the creation strategy and the distribution plan are working in synch. Sometimes the people involved may be from different teams, and possibly even different companies!  Think of agencies and how they were historically set up.

PR agencies, ad agencies, and brand marketers were always tasked with content distribution. That content could be a pr message, marketing tag, or print/video ad. Those teams were almost always brought in after the content creation, with virtually no input prior to completion. The management of the assets were overseen by perhaps one person (VP Marketing, etc), and the various teams did the best with what they were provided.

The Digital Asset Management Conference in Los Angeles last week week challenged this methodology.  Companies like HBO and Open Text promoted the idea of upfront planning for all assets and distribution. This can be challenging, especially with divergent philosophies, but ultimately helps ensure the creation of the best assets for the optimum management and distribution.

What we see is this –  not only are silos breaking down between earned/paid/owned media, but silos are beginning to break down at the content planning stages as well.

Kevin ProfessionalAuthor Kevin Wilke is a divisional vice president with MultiVu, a PR Newswire company specializing in multimedia content creation, production and distribution.

Content Marketing & PR: Powering the Marketing Engine with Earned Media

As a lead strategist at the Content Marketing Institute (among a number of other professional endeavors), Robert Rose is a renowned expert on all things related to content marketing. We recently asked Robert to share his thoughts on the topic of PR and its relation to content marketing, and the resulting Q&A below is chock full of tips and insights. We hope you enjoy it!

PR Newswire:  What’s the first thing that comes to mind when you hear the term…

Content Marketing… 

Robert Rose: Well, the first thing that comes to mind is “my job”.  But the second thought is how marketers are using organic content and dynamic storytelling to positively affect business results.

 Public Relations… 

RR: A core practice that is undergoing fundamental disruption.  I’m a HUGE, passionate fan of public relations.  But I think the practice of Public Relations has lost its way a bit – especially as it pertains to being the corporate “storyteller”.  If there’s one group that should be embracing the ideas of content marketing – it’s PR.  And, sadly, because in many cases it has lost its strategic seat at the table (save for crisis management) PR is one of the last departments to actually get to embrace content marketing.

Daisy Rose, via BigBlueMoose on Flickr.

 Man’s best friend  (a slight digression, but I had to throw this one in here given that you’re fellow dog lover)

RR:  Oh my god – you’re tempting me to embed pictures of my dog here aren’t you.

PRN:  Yes.  We are.

PRN: What are the parallels between content marketing and PR? (What does PR lend to content marketing, and vice versa?)  

RR: I’m reading a wonderful book right now called PR! By Stuart Ewen.  It’s basically a history of the practice.   In that book, there’s a phrase that’s used frequently describing how “images used as persuasion” was at the core of PR.   That’s directly related to content marketing of course.  The question for brand marketers and product marketers is how can they tell the larger story of a brand/product to fill the emotional well of customers, in order to change or enhance their behavior.  These are identical goals.

blog_quote_RobertRosePRN:  In your opinion, what is the biggest misconception about PR?

RR:  I think maybe that it’s a separate thing from marketing.  A well integrated PR program is much more than just investor relations and/or pushing content (news releases) into the publishing space or (candidly) more than issuing a “social” release that simultaneously tweets/blogs/distributes your latest press release.    An integrated PR program is one key component of telling a broader and more valuable story.  The opportunity is to really leverage earned media in order to power other parts of the marketing engine.

 PRN: If a PR practitioner was sitting across the table from you right now, what advice would you give them as to how they can help their respective organizations amplify the results of their content strategies?
IRR: Well – that’s a bigger topic than this format allows for – and probably needs great beverages to go along with it.  But here’s one quick piece of advice.  The power of today’s distribution services is being squandered by most companies.  Somewhere along the line, companies got the idea that there was only one way to write a press release – and we all swallowed the blue pill.  Why does every press release read like a press release.  Guess what – if we (as marketers or PR professionals) write the article we WANT the outlets to run – the distribution service will still distribute it.  It doesn’t have to speak in Corporate-ese – or in some bland, “we’re proud to announce that blah blah blah”.   Let’s start writing compelling, engaging content – and use the distribution service as a mechanism to get that story out in the market place.

PRN:  What opportunities or benefits exist for organizations whose PR and marketing departments work collaboratively on a content strategy?

 RR: The main opportunity and benefit is a truly cohesive story across paid, earned and owned media.  The Altimeter folks are doing some great work on this front – and I’d encourage anyone to read their work on this topic.  But truly, if you are interested in the ROI of Content Marketing, so much of it has to do with being able to leverage a cohesive story across these channels.  For example, if we look at Coca Cola – and their content marketing.  They produced a piece of content (The Security Camera video) and it was popular on YouTube.  So, nice content marketing right?  Well, right – except that they also used it as an ad for the Super Bowl (after they understood that it resonated on YouTube) and they got tons of earned media on outlets covering it.   Paid, owned and earned media making content work MUCH harder for the organization and justifying the cost of creating great, impactful content.

 PRN: Is there an organization, or two, that you can point to as being successful in rallying both marketing & PR departments around overall content goals to achieve results while working within a limited budget?

Yes, certainly (as mentioned) Coca Cola is doing as good a job with content as anyone.  Also, of course, you can’t avoid mentioning Red Bull – who people have described as a media company that also sells a canned drink.   But I’d also point to B2B companies like SAS and SAP who are doing a good job with content and storytelling.   And, finally – State Farm Insurance and their work with the William Shatner fried turkey  video is a wonderful example of marketing, PR  – turning into great content marketing. 

st farm wm shatner

Learn more about how PR and content marketing strategies can be combined to produce powerful and compelling earned media that reaches the right audiences by tuning into our on-demand webinar,”Fueling the Content Marketing Engine Through PR.”

Content isn’t King … it’s Gold.

content gold

In a keynote at the Online Marketing Summit last week, speaker Russell Sparkman, president and CEO of FusionSpark Media, proposed that the popular analogy “Content is King,” actually falls short in describing the value good content delivers to a brand.  Instead, he believes content is more like gold, in a whole variety of ways:

  • Like gold, content is a great long-term investment.
  • Like gold, content isn’t about quantity, it’s about quality
  • Like gold, content conducts electricity by provoking sharing, engagement and curiosity
  • Like gold, content and gold are both malleable and can be shaped and stretched into other forms of media
  • Like gold, content can eventually be made into “bling,” and can become very lucrative when we add value.

Russell backed up his premise with several examples of the value of content to an organization’s strategy.  Here’s a video of an earlier  but related presentation  he gave that’s well worth watching:

Spinning Gold into Nonprofit Exposure:

The first example was a nonprofit called Florida Friendly Landscaping which designed a web site (www.floridayards.org) to help residents of Florida learn ecofriendly practices in gardening. The website hosted environment quizzes, a “drag and drop” interactive backyard, and a certification program offered to Florida residents that wanted to be recognized as “eco-friendly”. How well did this content work?  The electricity created by the certification program was astounding! So many applications were submitted that Florida Friendly Landscaping simply couldn’t fulfill the demand.  In terms of initial long-term investment in great content; the site still indexes at the top of desired search results, the foundation gets 6-10 inbound email per day, without any investment in social media or refreshing content since 2005!  Pure nonprofit Gold!

Content to Drive Profits:

Gary Vaynerchuk is a Russian immigrant currently residing in New Jersey that founded The Wine Library TV channel on youtube.  By having a firm grip on his is audience Gary creating a wildly popular series of over 1000 wine tasting videos that have been viewed over 1.7MM times.  Why did these videos garner viewers?  Each video was quirky, fun and appealed wine enthusiasts in a humble or unpretentious manner.  One example worthy of mention is where Gary pairs some of his favorite vino with poplar cereal brands.  His video content is so popular, if you search for wine tastings he comes up right underneath Wine Spectator.

By generating high quality content, Gary has appeared on late-night television, shaped his Youtube video channel into a seven-figure book deal and turned his “mom and pop” liquor store turn into a multimillion dollar retailer.

These examples illuminate exactly why Content is Gold – not King.  For more perspective from Russell, we recommend his post titled “Content Marketing Secrets, Part VI: Content is King … NOT!”

Author Michael Seghieri is a Divisional Vice President with MultiVu, a PR Newswire company specializing multimedia content production and distribution.

Content Marketing Like a Pro

Author Paula Henderson

Why is content marketing important? According to the company Media Whiz, It is the future of marketing and how you should be generating new business. I bet most marketers don’t think like a salesperson when writing for their respective audiences but if you use your content to win your customers, it will generate leads for your business.  As a salesperson, I often have to think to myself why I would want to buy a particular product or service. When posing that question, it’s easier to write with authority. Daryl Colwell, VP of Business Development for @MediaWhizLLC tells us to make our buyer the hero. “Produce content that informs your customers and improves their business, says Colwell.

Our VP of Social Media Sarah Skerik riffed on a quote from the movie Field of Dreams, saying “If you build it, they don’t always come.” In other words, don’t create content just to have content.

In Skerik’s workshop at the Online Marketing Summit Conference she spoke on making your customers your advocates and finding your industry rockstars by customizing your content to meet their needs. MediaWhiz also suggested using websites such as Answers.com and Yahoo Answers to find specific questions around a subject which will help you tailor your content accordingly.

More benefits for SEO writing:

  • Attracts Authority Signals (links, social shares) – improves SEO performance
  • Positions brand as authority on relevant topics
  • Increases conversion rates

-Educates users on topics that are difficult to understand.

While it is important to write with these SEO tips in mind, you’re not a computer so write for humans!

Top 5 tips MediaWhiz provided for Content Marketing:

1)    Know your audience: Write for a specific reader or customer. Know what they want and how/where they consume information

2)    Include images: Images will “pop” when content is shared

3)    Commit: Not a one-night stand. Establish an editorial calendar and publish often.  Give customers a reason to keep reading.

4)    Engage the right buyers with the right content. Write content for all levels of the sales funnel.

5)    Repurpose content. Turn blog posts into white papers; white papers into infographics, etc.

Follow the tweet stream at #OMSummit for ongoing commentary from the Online Marketing Summit this week.

Author Paula Henderson works for PR Newswire consulting our agency clients  in Los Angeles, CA.