Category Archives: Digital Content

Tips for Surviving & Thriving at SXSW Interactive 2013

sxswiMy colleagues and I are counting the days until we (and tens of thousands of others) descend upon Austin, Texas.   South By Southwest is just around the corner, and while the music and film festivals will make the headlines, for techies and marketers, Interactive is where the real action is at.

Every year at SXSW, I regret my inability to instantly clone myself.  There’s so much to do, see and attend that one can’t possibly do it all.  Over the years, my colleagues and I have devised strategies to get the most out of our time in Austin.  Here’s a collection of our pro tips for wringing every ounce of awesomeness out of SXSWi!

Sessions & networking

Everyone talks about the parties, but for me, the sessions and the networking are why I go to SXSW.  It’s important to plan your schedule, paying attention to session locations.  While Austin’s downtown is compact and walkable,  there isn’t enough time between sessions to make it from the convention center  to an outlying hotel.  My advice – pick a venue for the day and stick to it.

Indisputable proof of the value of analog content at SXSW.  Sarah Skerik & Nettie Reynolds take shelter in this picture by Victoria Harres.

Indisputable proof of the value of analog content at SXSW. Sarah Skerik & Nettie Reynolds take shelter in this picture by Victoria Harres.

“Pick two things a day,” says Shelli Whitehurst, CEO of Melbourne, Australia based digital agency Code Name Max.  “Stick to a stream, and be ready for magic to happen.”

That said, flexibility is also important – because SXSW is the land of serendipity.   Some of the most interesting and valuable sessions I’ve attended were happy accidents.  If the session you planned to attend is full, turn on your heel and march into the next session happen across, even if you think it will be of little interest to you.  I bet you’ll be surprised.

“The biggest value of SXSW is the critical mass of smart people,” notes Tom Miale, CEO of the start-up Funnlr. “Because of that mass, it’s also daunting for first timers. Plan ahead to try to meet those twitter followers or virtual friends that you’ve cultivated, but also be flexible and be able to “go with the flow”. If you have a bit of spontaneity and a good attitude, you’ll end up having some great conversations.”

One of the best sessions I attended last year was about the impact of gamer culture. I’m not a gamer. At all. But wow did I learn a lot at this session. Be open minded!

“Make good use of the scheduler ahead of time to create an overstuffed schedule for yourself that you do not have to adhere to,” suggests Vicky Harres, PR Newswire’s director of audience development.  “And keep it real. You’re not going to make it to every fabulous presentation you want to hear. There’s just too much. So mark the ‘absolute gotta see’ and then stay open to opportunities to connect with people and perhaps see a panel on something totally off-topic for you that may end up inspiring some creativity.”

Getting around Austin 4sq

One thing that’s worked well for me and some of my colleagues over the years is driving in from our out-lying hotels, rather than relying upon the notoriously slow-to-appear and often overcrowded SXSW shuttles.  We park in a ramp a few blocks from the action, and are able to come and go as we please.   And doing so allows us to follow the advice of Austin local (and good buddy) Nettie Reynolds, a former journalist and now principal of the custom content house Nettie Ink,  reminds us to get away from the downtown crush and see more of Austin.

“All the east side places rock! Don’t leave them out,” she says. “And the best place in the South for coffee and music is Strange Brew.”

During the conference, despite your best efforts, you will need to travel between venues, and time might be tight.  Happily, Austin offers a unique solution that doesn’t involve you sprinting 10 blocks to your next session.

” Use the pedal cabs. Best way to get around,” notes Tony Uphoff, CEO of Business.com.  “Set your meetings up at Starbucks for easy spotting. Stay away from the vacant lot parties. Don’t fight the chaos. SXSW shouldn’t work but it does. Just go with it.”

Creature comfort & connectivity

“Keep your mobile phone charger with you at all times and a Morphie, PowerStick, or other on-the-go-charger so that you don’t lose access to location based mobile and social media apps,” insists Jenny DeVaughn, Sr. Director, Employment Branding and Social Media at Randstad Sourceright. “Some of the events aren’t announced until last minute and you don’t want to miss out!”

Other things you’ll need at SXSW:

  • Comfortable shoes.  Several pairs.  You’ll be logging miles and miles on your feet, and the days (and nights!) are long.
  • A water bottle.  Staying hydrated is really important!
  • Mints. You’ll be in close quarters.
  • Portable snacks (e.g. granola bars).  Skipping lunch is easy, as you dart from session to session, having great conversations along the way.  Keep the wheels from falling off your wagon by carrying a little pick-me-up in your bag.
  • Business cards, a note pad, and pens.  Even though SXSW is the ultimate digital experience, when you’ve sucked the last of the juice from your array of devices, you won’t be totally dead in the water.  You can still scrawl notes (or your next blog post) on your note pad. And business cards are important too.   Order the cool “Met you at SXSW” freebies from Moo.com (at this point you’ll pay a rush printing charge, but you can pick them up in Austin.  Cool!)

More tips!

In this post, 19 Tips for Getting the Most out of SXSW, we offer some more practical advice for SXSW.  We also love this deck from Dave Delaney of Delaney Digital Marketing Consulting, which echoes our own advice, and adds even more tips:

Are you going to SXSWi?  Tweet me at @sarahskerik and we’ll meet up in person.  And therein is my last pro tip.  SXSW is a great place to meet people you’ve known digitally but have never met in person.  Don’t forget to immerse yourself in the human side of the event!

sarah avatarAuthor Sarah Skerik is PR Newswire’s vice president of social media, and is the author of the e-book “Unlocking Social Media for PR.”  Follow her on Twitter at @sarahskerik.

Blog Notes: Coffee, Tech, Fashion & Politics

roundup4Blog Notes is a weekly helping of blogs recently reviewed on PR Newswire for Bloggers. Would you like your blog reviewed? Tweet PR Newswire media relations manager Christine Cube at @PRN4Bloggers.

It’s Monday. Like most Mondays – MLK Day and Inauguration Day included (happy greetings on both!) — many folks start off with coffee. A blog like Dear Coffee, I Love You is perfectly suited for the start of the week. This is a fun blog, and the photography is beautiful. DCILY covers a lot of ground: Brew methods, Coffee 101, coffee reviews, coffee touring, interviews, products, and roasters. Its posts focus on the intersection of coffee, culture, creativity, and design. Read the full review from PR Newswire for Bloggers here.

Fondly known as QOT, Quick Online Tips regularly publishes tips and news about all things tech. This includes, but is not limited to, tech news, practical blogging tips, social media, marketing, SEO, SEM, and useful computer software. Quick Online Tips was launched in 2004. It has a pretty strong following: More than 25,000 daily RSS feed readers and more than 15,000 engaged social media followers, according to the blog. It’s managed and edited by P. Chandra. One of my favorite write ups actually was its year-end piece on the Top Articles of 2012. There’s an incredible amount of information in there. Read the full review here.

For more than 10 years, Talking Points Memo has been a leading online destination for political news. In fact, it was the first online organization to win the prestigious George Polk Award. You may also have read about TPM on The New York Times, Columbia Journalism Review, NiemanJournalismLab, The LA Times, or TechCrunch. Or maybe you’re interested in politics, in which case you’ve probably stumbled across TPM at some point or another. And if you are interested in politics and NOT reading TPM, it’s probably time to start. Read the full review here.

Preston Davis spent 20 years casting models for Vogue, Harper’s Bazaar, and fashion shows. Her blog Keep It Chic is incredibly beautiful and filled with fascinating people and profiles. The most recent write up is on artist Leah McCloskey. Davis says Keep It Chic is her way to “share my thoughts on fashion and style. I believe style should permeate every aspect of our lives — from home, to family, to where we go, and naturally, what we wear.” The blog features a host of profiles, places, and Davis’s things I love. Read the full review here.

Christine Cube is a media relations manager with PR Newswire and freelance writer. You can follow her @cpcube.

Content We Love: Michaels Stores Crafting Multimedia

ContentWeLove

Coloring was my favorite activity as a kid.  In the lines, outside the lines, I loved for my world to POP with a panoply of hues.  When I read Michaels’ Announcement of Top 2013 DIY Wedding Ideas, the color leapt from the page and I could not contain my glee!

Photos! Video! Bullets!
Pure joy to my technicolor world!

Michaels Stores' press release made robust use of multimedia, but the text of the release was formatted to capture reader attention, as well.

Michaels Stores’ press release made robust use of multimedia, but the text of the release was formatted to capture reader attention, as well.

Telling your story can call for the assistance of multimedia. In Michaels Stores’ case, showcasing the 2013 DIY wedding ideas (complete with color schemes) included a visually compelling press release that incorporated images, a movie, and bullets.

Whether it’s a company logo, an individual, an event, an infographic, or photos of great wedding ideas, images increase the visibility of a press release. We are drawn to pictures!

And if pictures are worth 1,000 words…
what does that mean for a video?!

A press release will paint a picture. The words leap from the page, the visuals showcase the news, but a video? A movie is the mini-story, the bonus features, the blooper reel we are instantly drawn to and captivated by. 

*Including a video in your release takes your message to another level. You’re making your content come alive for each reader and allowing your message to cross the threshold to more platforms.

Michaels Stores colored outside the lines with including bullet points within the press release.

Amending the text-block approach, Michaels broke up the message into bite sized pieces. Having bullet points are the pauses in public speaking. They are the breaks in text to allow easier readability of your news.

  • In short, the inclusion of bullet points within your release aids for each reader to fully grasp your message.

When crafting your release, don’t forget to add the multimedia elements to make your story pop! Break up your message using bullet points for readability. Best part? You can join in the DIY fun!

Thank you Michaels Stores for the great release with party favors.

http://www.prnewswire.com/news-releases/michaels-announces-top-2013-diy-wedding-ideas-191751081.html

Author Emily Nelson is a Customer Content Specialist for PR Newswire. Follow her adventures on www.bellesandawhistle.wordpress.com or on twitter www.twitter.com/emilyannnelson.

Holidays in China: Communications Opportunities & Challenges

Image source: PRN Asia

With the usual cocktail of eardrum-shattering firecrackers, mass migrations, food-centric family gatherings and endless song-and-dance TV programs, Chinese New Year celebrations – which started on the evening of February 8 – are only just starting to wind down.

The holiday serves as a demarcation point for both companies and individuals in China; debts must be paid before the New Year, but any work that requires long-term focus or consideration is often postponed for after the holiday. “We’ll take care of it after Chinese New Year,” is a common response to enquiries in the days and weeks beforehand.

Since so much of the country’s activities are framed by these festivities, having an understanding of this holiday and what it represents is essential for companies doing business in China.

Pre-Game the Holiday

Much in the way that new products are often launched before the Christmas shopping season in North America, the market is ripe for similar promotions in China before the Lunar New Year. This is the time of year when people tap into the money they have saved over the course of the year to buy gifts to take home to their families. Some of them have not returned home in years. As with most Chinese holidays, a huge emphasis is placed on food, both with the nianyefan meal on New Year’s Eve and as a form of gift for friends and family. Beyond food, expensive gifts are popular as a way of conveying respect to the recipient, while the gift-giver gains “face”, or status, in being able to provide such a fine gift. Children are the lucky recipients of yasuiqian, aka cold cash in red envelopes, a tradition that leaves adults feeling rather deflated by the end of the holidays, depending on how many kids they know.

The lunar new year – which falls in January or February – conveniently is always preceded by the Christmas rush in the West, so companies need only tweak their campaigns accordingly to approach the Chinese market at the peak of shopping season.

Timing in all of this is key – New Year’s Eve and day are the biggest days of celebration, but the holiday extends for 15 days, ending with Lantern Festival. Work may officially resume seven days after New Year’s Eve, but many take additional time off to travel to their hometowns, and business activities don’t really begin to normalize until the full holiday has passed.

TV Takes Over

As a result of the urban exodus, the means by which companies usually try to reach audiences – the internet, email, press releases aimed for media outlets – can all fall on deaf ears as urban office workers head back to their hometowns. But while many lose their high-speed internet connections, few are the moments in China when one is not in close proximity to a television, including on all forms of transportation.

Television, as has been discussed, is still a viable medium for capturing an audience through loud, splashy ads. It is the constant background of family gatherings – in fact, the tradition on New Year’s eve is for families to gather around the TV for over four consecutive hours of entertainment in the form of galas, with state broadcaster CCTV’s being the most famous of the bunch. To give a sense of scale, CCTV’s performances this year included Celine Dion singing a duet in Chinese with diva Song Zuying.

While CCTV’s gala, known as the “Chunwan”, runs ad-free, the airtime surrounding the event is a different story. With the potential to reach up to 700 million potential viewers, the 10 minutes before the Chunwan commences are what China’s famous angel investor Cai Wensheng went so far as to refer to as a “barometer of the economy” determining which industries are profitable. This year, while the nation’s populace may have been taking a break from their computer posts, Internet companies still did their best to stay on their minds with an onslaught of TV advertising.

Unexpected Factors

Even the best-prepared companies cannot always anticipate factors that will influence buyers’ decisions during the holiday. In Beijing at least, there were two big ways in which New Year was celebrated differently this year compared to last year for a uniquely Chinese reason: the government. In 2013, authorities asked people to light fewer fireworks to help deal with the capital’s burgeoning pollution problem, and people heeded the call. The Wall Street Journal, via Xinhua, reported that people purchased 45% fewer fireworks than last year.

Also notable was the news that purchases of expensive hard liquor, or baijiu, were down in the wake of pledges to cut back on the expensive government banquets that often feature copious drinking. Even with stores discounting the prices of the most expensive brands of baijiu, at over USD 200 per bottle, Moutai still remains outside the reach of many consumers.

Holiday Exports

China is an established factor in the global economy, but soft power exports in recent years have increasingly factored in the day-to-day lives of citizens of other countries. With a huge uptick in the number of Chinese studying abroad or working overseas, as well as rising numbers of Chinese who can afford to travel abroad recreationally, Western companies are seeing an opportunity in holidays like Chinese New Year. This year, Harrods in London sold snake-themed gold bullion, Louis Vuitton offered snake monograms, and Mercedes Benz even launched a snake-themed smart car.

While bringing Western holidays to China certainly has seen commercial success, more companies are seeing the value in embracing the holidays already important to the Chinese, a trend we can expect to see continue through the Year of the Snake and beyond.

Author Caroline Kilmer is a member of the PR Newswire Asia team.

Online Newsrooms are a Key Part of Content Strategy

pressroom

With all the Google algorithm buzz (kill) about the need for fresh and frequent quality content, the answer could start with a press release and be buried in your company’s online newsroom.

While most brands report having an online newsroom as part of the company website, only 14 percent of press releases were optimized for search and recent surveys indicate the entire newsroom is lacking optimization.

Shocker? Maybe. But, smart marketers can take it as a digital smoke signal for SEO and PR to spark up a better relationship.

“Newsrooms – if done right – can be an excellent source for new content. However, in this renewed age of content marketing, it can’t just be the press releases. Whatever content gets put up has to be compelling enough for people to want to share. It should not simply report facts, but should have some sort of human element explaining what this news means to the target audience.”
- Quote from Thom Craver https://twitter.com/thomcraver

The Online Newsroom Opportunity

Online newsrooms actually present an opportunity for digital marketers trying to find new ways to engage their audience with relevant content at the right time. To help drive traffic, marketers are now shifting their priorities to inbound marketing efforts like creating effective content such as such as blogs, webinars, white papers and press releases according to MarketingSherpa’s eighth annual benchmark report. All this newsworthy content can be used inside the online newsroom.

For example, a recent online newsroom study by PressFeed found:

  • 72 percent of media rooms have an image gallery and 61 percent have a video gallery.
  • Less than 30 percent use multimedia with a news release and only 14 percent of news releases are search optimized.
  • 80 percent of journalists and editors say images and video are important.
  • 61 percent are connecting their newsroom to their social content.
  • 52 percent offer social sharing options in their newsroom.
  • They also lack features the media value.
  • Only 13 percent offer embed codes for images, slideshows and video.
  • Inc. 500 companies have some catching up to do, but have the most opportunity!

Online Newsroom Makeover Tips

Educate the PR and SEO Teams

“The issue that most SEO’s face is most of the time their PR or Corporate Communications folks have not fully bought into the idea of optimizing their online news. This requires education to start with and then charting a process wherein SEO is part of the online newsroom process,” says Bob Tripathi.

Keep it Fresh

Newsworthy stories, images, video, social links and blogs would seem an obvious bonus in attracting quality visits. In the past the newsroom’s visitor profile was typically the journalist, but today’s savvy consumer knows to navigate to the online newsroom to find the latest news.

Collaborate for the Sake of “Quality Content”

“First, I’d hold a brown bag lunch and invite somebody from both groups to explain why collaboration and cooperation between the departments will enable both of them to meet their marketing goals and business objectives,” Jarboe said. “Believe it or not, both groups need to create ‘quality content.’ And that quality content will be read by prospects as well as the press.”

Get Visual!

Let the statistics speak for themselves. Journalists prefer images and multimedia. Search results combined with an image have an increased performance and images are the most shared type of messaging on social media.

One more stat: 44 percent say they’re more likely to engage with brands if they post pictures than any other media, according to ROI Research. Get creative and add news feeds from Instagram, Tumblr, and Facebook to the online newsroom.

Google Alert: Creating Good Content Pays Off!

“The best way to get other sites to create relevant links to yours is to create unique, relevant content that can quickly gain popularity in the Internet community,” says Google . “The more useful content you have, the greater the chances someone else will find that content valuable to their readers and link to it.

“It is not only the number of links you have pointing to your site that matters, but also the quality and relevance of those links. Creating good content pays off: Links are usually editorial votes given by choice, and the buzzing blogger community can be an excellent place to generate interest.”

The PR side of the house will be happy to hear that an online newsroom can be a link magnet. The SEO side might want to meet up with the PR side, after all they are the content generators who just need a little “need to know” SEO guidance.

Bottom Line

Online newsrooms are the mother lode of quality content that should be optimized as soon as possible.

Join guest author Lisa Buyer February 20th for a webinar with PR Newswire where I will dig further into this topic. Click here to register for the upcoming webinar.

PR Newswire’s MediaRoom line offers a seamless solution to organize and drive additional online visibility for your content, from automated news feeds for your current site to a fully hosted MediaRoom site.

Blog Notes: Politics, Food & Books

2 17 blog notes

Blog Notes is a weekly helping of blogs recently reviewed on PR Newswire for Bloggers. Would you like your blog reviewed? Tweet PR Newswire media relations manager Christine Cube a @PRN4Bloggers.

Combat! blog is, at times, a political blog, but it also occasionally dabbles into a broader commentary on society. The tagline “oppositional culture for an occupied age” sums it up well. It’s not enough to say Combat! is eloquently written by blogger Dan Brooks. The voice comes across as a philosophy major who also listens to Wu-Tang Clan. It reads like a conversation … a great conversation … with an old friend … over beers. Read the full review from PR Newswire for Bloggers here.

A wise person once wrote, “Life [is] short, eat naked.” That person is foodie Jane Ko, blogger and photographer of A Taste of Koko. But Ko doesn’t mean eating naked in the literal sense. She tells readers not to be afraid to try food in its purest form. “Food culture is racing toward fancy, deconstructed, constructed, chemistrified food from five-star restaurants with with lavishly equipped kitchens,” she wrote in her blog. “Don’t get me wrong, I am a sucker for five-star restaurants. But lower your standards and look past those fancy decorations and expensive ingredients and instead try foods in their original form or from a local eatery.” Read the full review here.

FiveThirtyEight is the New York Times political analysis blog by Nate Silver. Gaining its name from the number of electoral votes in a federal election, the blog offers news, insight and opinion. But more than anything, FiveThirtyEight is about numbers. Specifically, it’s about statistics. Launched spring 2008 during the primaries and run-up to the general election, FiveThirtyEight quickly established itself as a leading and respected voice in the political blogosphere. Read the full review here.

Read in a Single Sitting features book reviews, publishing news, author interviews, and bookish features. It’s managed and written by blogger Stephanie Campisi, a freelance writer and editor from Melbourne, Australia. Campisi asks on her blog: ”Have you ever found yourself up reading into the wee hours? Do you love fun, quick books that demand you read them right through without a break? If so, this site is for you: we’re dedicated entirely to fast, enjoyable reads.” Read the full review here.

Christine Cube is a media relations manager with PR Newswire and freelance writer. You can follow her @cpcube.

Earned Media Awesomeness – It’s Time to Cast Your Earnies Vote!

vote-Earnies-hiRes

I don’t know about you, but I personally love examples of great communications campaigns from other brands and industries.   One can gain so much knowledge and fresh ideas simply by reviewing the good work others have done.

It’s time to cast your vote in the Earnies, and gather some inspiration for your own organziation’s upcoming campaigns along the way! The Earnies, PR Newswire’s socially-selected, earned media awards program, recognizes how communicators are doing so innovatively and successfully.  And, for the second year in a row, we’ve received a number of truly creative entries from organizations and brands that cover a range of industries.

Our esteemed panel of judges helped us narrow down the submissions to a short-list of finalists and now it’s time for your to vote and help choose the winner in each category!  Hurry – voting ends on February 20th!

The entries were judged based on strategy, creativity, results and overall ‘awesomeness’ of the campaigns and now it’s your turn to do the same and help us decide this year’s winners!

The Earnies Grand Prix

  • The Advertising Council – “FWD Campaign” by the Ad Council and USAID
  • General Electric – HealthyShare: Surprise and Delight
  • Gutterglove – Gutterglove Brings China Manufacturing Back to California

See the “Earnies Grand Prix” entries and cast your vote here.

 Best Connection to Twitter, LinkedIn or Facebook Audience

  • New Media Strategies – Engaging the Casual Wine Buyer: The Wine Bar Facebook Community
  • Summertime Entertainment’s Dorothy of Oz – Totally Toto Tuesdays
  • Magic Software Enterprises – Magic’s Rebranded Facebook Page Gained Over 50k Followers

Review the “Best Connection to Twitter, LinkedIn or Facebook Audience” entries and cast your vote here.

Best Integrated Campaign on a Shoestring Budget

  • Cleveland Metroparks Zoo – Zoo Olympics
  • Wunderman Seattle – Halo 4 Key Art Reveal
  • Gutterglove – Gutterglove Brings China Manufacturing Back to California

Take a look at the varied entries for “Best Integrated Campaign on a Shoestring Budget” and cast your vote here.

Best Piece of Branded Content

  • CSC – Connected Consumer
  • Huddle Productions – Bud Light Bands
  • New Media Strategies – ACCCE

To learn more about the “Best Piece of Branded Content” entries and to cast your vote, click here.

Best Use of an Infographic

  • Cisco – The Internet of Things
  • Cisco – Worklife Cloud
  • PriceGrabber.com – Back-to-School Shopping Forecast and Consumer Trends

Admire the visuals from the “Best Use of an Infographic” entries and to cast your vote here.

Best Use of Video in Social Media:

  • Cleveland Metroparks Zoo – Ele’s Day Off
  • Cody Westheimer – Kona IRONMAN World Championship
  • LatentView Analytics – Confessions of a Serial Analyst

Watch the “Best Use of Video in Social Media” entries and to cast your vote right here.

Best Visual Campaign through Pinterest or Instagram

  • RA Sushi Bar Restaurant – RA on Pinterest
  • Fathom – ConsumerCrafts Back-To-School Crafter’s Challenge

See the “Best Visual Campaign through Pinterest or Instagram” entries  & vote  here.

We Can’t Believe That Worked!

  • General Electric – HealthyShare: Surprise and Delight
  • Cleveland Metroparks Zoo – Live Tweeting
  • New Media Strategies – ACCCE “Click-to-Call” Grassroots Advocacy

To learn more about the “We Can’t Believe That Worked!” entries and to cast your vote, click here.

 

Social & Mobile: The Ad Kingdom is Changing

In the first day of the general sessions for the online marketing summit in San Diego, “content” was a constant theme across many sessions.  The first two I attended were specifically relating to the “royalty” of content:  “Content is Gold” and “TV Advertising is King, but the Kingdom is About to Change”.

Both of these titles are not only true, but the messages couldn’t be clearer.  TV advertising has always been predominant (it still is), but online video and specifically targeted video, is catching up… and fast!  And in that ever-important 18-34 audience, TV advertising can easily become wasted dollars.  (See the excellent infographic by Koeppel Direct illustrating this trend at the bottom of this post.)

One only has to consider the larger idea of TV advertising to realize this change is occurring:  Everything has to be part of social media.   Without asking “How does it conform to social media” is to miss the entire point of today’s advertising mindset, and more importantly… the mindset of the audiences.

Ask anyone who has grown up with the internet “What does TV mean to you?” and they’ll point to their laptop or tablet or smartphone.  It’s ANY screen.  Video content has become the glue to engage audiences across any device.  TV does not own this space anymore (outside of the Super Bowl I suppose!).

Static imagery still remains relevant.  But the terminology may be changing more slowly.  We still think of a “Kodak moment”.  When that is replaced by “Instagram moment” in all of our minds, we’ll know the changing of the guard has occurred.

In addition, to today’s youth market that is growing up with online, TV Networks mean nothing.  Their devices house their content.  Hulu, Youtube, and their brethren are the new “TV networks”.

Maybe most importantly, people don’t want to be told what they want by an ad anymore.  They want to be told by a friend what’s important or interesting… and act on that!  Social media has become a major force in how people not only engage, but purchase.  Video needs to address this, particularly on TV, or it will continue to lose relevance to the growing hyper-connected audiences.

TV commercials must change to make it more specific to the online audience.  A simple 30 second commercial spot may not address the specific target audience, or engage with them enough through social, interactivity, or relevance.  It is reminiscent of the first TV commercials for the new television audience in the 1950’s.  One of the very first TV ads was for Bulova Watches:

Not understanding how this new medium worked, the TV ads simply became a video of a magazine ad:  Showing a ticking watch, with the announcer reading the magazine text.  Hardly the stuff that TV audiences expected from this amazing new technology in their living rooms.  But now, those commercials appearing directly on our devices are no more relevant than the Bulova Watch ad… unless the the creators take into account targeting, interactivity, and conforming to social media best practices.

The companies that do this well, will succeed in achieving their goal.  That is the new Kingdom, and it’s changing before our eyes!

Author Kevin Wilk is a divisional vice president with MultiVu.

Let’s Get Personal (But Not Too Personal): A Relationship-First Approach to Mobile Marketing

This year nearly 10 trillion SMS messages will be sent. 90% of those will be read within three minutes. The opportunity for marketers is huge, but sending generic, blast messages is a recipe for failure. Success requires delivering individualized messages that align with each and every consumer’s journey.

I attended a session on Mobile Marketing during OMS 2013 today and got just a peek at the nuances of mobile marketing strategy. Wacarra Yeomans  from Responsys led an informative session with great takeaways.

Amazingly, we are all intense multi-taskers.  86% of people admit to checking their phone while doing other things- at a meal with someone else, while driving, at a religious service, and even on the toilet.  Even with all this segmentation and lack of attention spans, the customer is demanding a different type of relationship, one where they are in the driver’s seat and determine the level of access and type of interactions.  Savvy customers in 2013 expect more from marketers.  Interactions need to move from campaign based to customer focused.  They expect you to “know me”, “engage me” and “lead me”.

According to a study by mobile technology consultant Tomi Ahonen and commissioned by Nokia, we are so dependent on our mobile phones that on average, we check them every six-and-a-half minutes, or about 150 times per day.   A statistic like this makes it sound like it should be easy to reach customers on the mobile devices, but it’s much more complicated than that.  Courting mobile customers and having them build a real relationship with your brand is a bit like trying to court the most fickle girl at the dance, the one who might dance with you, but is always looking around the room for the bigger, better deal, and who also might walk away and not dance with anyone if she doesn’t like the song.

44 % of opt- in email subscribers also welcome SMS marketing messages, but almost all users find text spam much more offensive and invasive than email spam.   Half of all users have actually ditched a brand entirely because of a poor mobile experience.

In order to avoid a poor mobile experience, it’s important to have a very clear intent to engage your target audience.  You must be relevant, but there are so many more personalized factors that you need to consider.  Some of the main categories of engagement are:

  • Interest- product availability and discounts or coupons
  • Desire- like texting your zip code to find a store near you
  • Action- notifications to keep you informed, like “your shoes have shipped”
  • Experience- allowing users to interact with customer service
  • Loyalty- polling and voting

It’s clear that a billboard by the side of the road or a spot on local radio is no longer the only way to reach your target audience, and that the personalization of the message is the key, especially when the  message is being delivered to a device in their pocket.  Mobile marketing is here to stay and will likely evolve to include video and other multimedia content in the very near future.  As long as brands are willing to pay attention to the voice of the consumer, we will have many messages to keep us checking our phones at inappropriate times for many years to come.

Author Heather Williams is a national account manager for MultiVu, PR Newswire’s multimedia division.

Blog Notes: Lifestyle, Gardening, Personal Finance & Travel

2 11 roundup2

The Bold Blend is written by freelance writer and blogger Barbara Davis, who admits she’s a hopeless coffee addict. Davis is wife to “Mr. Coffee” and mother of two young children (nicknamed Latte and Half-Caff), and she writes about literally everything. The Bold Blend covers a big variety of lifestyle items, including fitness, food, favorite things and product reviews under “fabulous finds.” The blog’s tagline is “living a life full of flavor.” I especially enjoyed the recipes under the food section. Bacon meatloaf? Now that’s something I’m definitely going to have to make at home. Read the full review from PR Newswire for Bloggers here.

As the temperature continues its downward plummet, I find cleaning my flower beds both sad and exciting. Sad because of the obvious — the growing season is over and everything’s turning brown. Exciting because I know what’s to come — I know the bulbs and plants I’ve tucked under that soil and mulch will spring into something heavenly in a few months. A blog like Garden Smackdown keeps me focused on the stuff to look forward to. And, author and blogger Andrew Keys writes in a way that’s real and conversational. What’s not to love? Read the full review here.

MyBankTracker is a personal finance blog dedicated to the consumer. It’s written by a team of researchers and writers and was established in 2008, during the height of the economic downturn. “MyBankTracker fills a pressing need for an accurate, transparent and consistent source of banking information,” the blog says. “Our motto, ‘Build your finances, Rebuild the world,’ describes our coverage of an array of topics that affect our financial lives, from banking fees to finance technology to planning for retirement.” Read the full review here.

Travel. It’s something everyone says they want to do more of, but the planning sometimes can be daunting. Blogger Gilad Fili Feldman, an expat in Hong Kong who’s working toward his PhD in management and social psychology, spends his off time globetrotting. Fili follows his passion for travel and blogs about it in Fili’s World Travel. Through his writing, readers get to see far away places and experience different cultures. Mind you, Fili’s not just any travel writer. As a Washington, DC native, I found his itinerary and travel to DC incredibly fascinating. He covered a lot of ground in just five days at the end of 2011. Read the full review here.

Christine Cube is a media relations manager for PR Newswire and freelance writer. You can follow her @cpcube.