Tag Archives: Instagram

5 Instagram Tips for PR Pros

Be interesting, be useful …. or be ignored. Image via our own Victoria Harres.

Each week, Dear Gracie answers questions from ProfNet Connect readers with advice from our network of nearly 50,000 ProfNet experts. Has there been a question burning in your mind lately, something you’ve been wondering that none of your colleagues can answer? Please send it to grace.lavigne@prnewswire.com

Dear Gracie,

Instagram has been around for a couple of years, but seems to have exploded in popularity recently. How can PR pros use Instagram to increase publicity for clients?

Improving Images

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Dear Improving Images:

Four ProfNet experts provide a snapshot:

Instagram is a social network where users can share photos and comment or like their friends’ photos, explains Jeff Peters, social media specialist at The Halo Group.

It offers users a simple, easy way to take and edit photographs, and then post them across all major social media portals, says Seth Grugle, digital and social media specialist for Much and House Public Relations. It borrows the #hashtag concept from Twitter and aggregates friends like Facebook.

An artsy shot that benefited from tinkering with Instagram filters, by PR Newswire’s Sarah Skerik

“One of the most interesting aspects of Instagram is that it’s not really a ‘site,’ but lives almost purely on mobile,” notes Peters.

“While it’s possible for just about any brand to use Instagram, the platform itself is most appealing to brands and industries that are more visually oriented,” Peters explains. “Instagram helps create a visual connection between a brand and a consumer or potential customer.”

For example, a fashion line could post photos of inspirational clothing patterns, a car manufacturer could post photos of challenging roadways, or a celebrity could post behind-the-scene shots that grant followers access to sights and scenes they’d never get to see otherwise, says Grugle.

PR professionals should seriously consider using the social network to complement client announcements and press releases, just as they do with Twitter and Facebook, says Jennifer DeAngelis, a PR account executive with InkHouse.

“If a picture is truly worth a thousand words, then the visual imagery projected through Instagram translates well beyond a 140-character maximum,” says Grugle.

Tips and Suggestions for PR Pros Using Instagram:

1. Check Out Instagram’s Business Page, suggests Peters. Instagram for Businesses provides information on how to get started, examples of successful approaches, advertising and marketing opportunities, and more.

2. Consider Your Audience. “Are your brand’s fans using Instagram?” asks Kevin Dugan, veteran marketer with The Empower Group. “If your audience isn’t on Instagram, do you need to be?”

“Don’t just use Instagram to use it or because it’s positioned as ‘hot,’” agrees Peters. “Make sure that you’re giving your audience content that they want to see and interact with.”

3. Post Appropriate Content. “Understand why you want to use Instagram, how you’re going to use it, what you want to get out of it and how your audience uses it,” says Peters.

“Don’t forget that, while pictures are great, substance is critical,” stresses Dugan. “What are you trying to convey?”

4. Don’t Just Post — Interact, says Peters. Some of the most popular brands on Instagram use behind-the-scene photos, photo hunts or contests. For example, fashion retailer Free People integrates Instagram directly into their product pages.

5. Get Creative, says Dugan. “Optimize the content for the format and break out of traditional molds.” Here are a few examples of unique approaches:

Instagram is also often mistakenly overlooked for various types of announcements that a company might make, such as a new product, a new hire, an upcoming event or a recent award, says DeAngelis in her post How We Can Use Instagram in Public Relations.

Gracie

Written by Grace Lavigne, senior editor of ProfNet, a service that helps journalists connect with expert sources. Dear Gracie is published weekly on ProfNet Connect, a free social networking site for communicators. To read more from Grace, check out her blog on ProfNet Connect.

Who Do You Trust: Journalists, Bloggers, Social Media?

My notes and thoughts from the SXSW 2012 panel: Vetting In The Age of Social; Who Do You Trust?

SXSW 2012 Panel: Vetting In The Age of Social; Who Do You Trust? - with Alicia Stewart, CNN; Shelli Whitehurst, CodeNameMax.com; Michael Pranikoff, PR Newswire; Tony Uphoff, TechWeb. Tom Miale, (far left) of PR Newswire moderated.

It was a provocative question addressed by the SXSW 2012 panel sponsored by PR Newswire:  When it comes to news and information, “Who do you trust?”

Tom Miale of PR Newswire/MultiVu brought together an interesting panel to tackle this discussion.

As brands, we have to understand what our audience trusts, so I was sitting front-and-center taking notes.

Shelli Whitehurst, aka @CodeNameMax, who calls herself an information junkie says she reads sources she likes before she reads ‘official’ news sources. She loves what bloggers have to say. She wants to read the opinions of real people.

“By the time the news covers it its just verifying rather than vetting,” stated Shelli, with her beautiful Australian accent.

Everyone on the panel admitted to starting most days looking at their smart-phones while still in bed and checking either the news organizations they work for or Twitter.

So what is the role of media in a world where the first place so many of us go to for news is not traditional or ‘official’ news sources.

At another panel a day earlier, Richard ‘Koci’ Hernandez said that he heard of Osama Bin Laden’s death on Instagram. “Others saw it first on Twitter [where the story broke] because that is where they are. I’m on Instagram” he said, “and so is CNN iReport. So I heard about it there.”

Is the role of media now just to vet after the fact?

Alicia Stewart said at CNN they would rather be right than be first, and she does make a very good point. In the case of Bin Laden’s death the citizen journalist was correct.

But breaking Twitter news is not always right.

Michael Pranikoff of PR Newswire said people just don’t trust the media today, and there’s some truth to that.

Remember Dan Rather? He represented an official source, but one mistake of not verifying information before broadcasting it brought to center stage the fact that even official news sources sometimes get it wrong.

“You can say whatever you want, but it’s my job as a journalist is to vet the sources/story,” chimed Alicia Stewart.

Yes, but that takes time. We live in a world of real-time expectations.

“Quality scales and good journalism always rises to the top,” said Tony Uphoff. “We’re not going to fall back into the search/RSS model. People want to hear what others opinions are.”

But can we tell what quality journalism is? And do enough of us care?

I sure hope so. I hope we are not loosing sight of strong reporting which digs deep in to matters that affect our lives.

In the end I suppose we the audience now carry a greater weight in the vetting process. We have to decide who and what we trust more carefully than ever before, because information is reaching us via more avenues than ever before.

I suppose I continue to trust that CNN and other more traditional news organizations will do the homework for me, the fact checking. But I’m still going to go to Twitter at the first whisper of anything because repeatedly I find that breaking news is being talked about on Twitter minutes before anything appears on any ‘official’ news site.

So now the question goes to you. Who do you trust?

Victoria Harres is Director of Audience Development for PR Newswire and the lead voice on @PRNewswire.

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