Tag Archives: SMCdallas

To Disclose or Not Disclose: FTC Disclosure Guidelines for Bloggers

If you bring up Federal Trade Commission (FTC) regulations in front of writers, especially bloggers, a lot of ‘opinion’ and hearsay come up.

I posted about a Social Media Club of Dallas blogger panel a couple of weeks ago. The panel covered tips and recommendations from bloggers for PR and communications professionals and received quite a bit of attention and lively conversation on the subject of FTC regulations around endorsement and disclosure.

One Dallas journalist in particular wrote that the bloggers I mentioned and others are not complying with FTC ‘disclosure of material connection’ regulations.

So I did a bit of research on the FTC website and discovered a terrific video explaining what they expect:

FTC Endorsement Guidelines for Bloggers Video

FTC endorsement guidelines for bloggers explained by Mary Engles.

I have included the full transcript of the video at the bottom of this page, but take particular note of the following statement by narrator Mary Engle in particular: “What does the FTC’s announcement mean for bloggers? Well for most bloggers not very much. We know that most bloggers are out there talking about their daily lives and their thoughts, and so it really doesn’t mean much for them. But if you’re one of those bloggers that is in a marketing program with an advertiser and you’re being paid to blog about a product, or you’re receiving a steady stream of products from a company, then you need to disclose that relationship you have with the company.”

Not nearly as scary as some might believe.

And if a blogger ‘does’ have a  relationship with a company that needs transparency it’s really simple to be in compliance according to Engle: “You can just say, “ABC Company gave me this product to try,” or, “XYZ Company sent me to their theme park to try it out for a day.” It’s not too complicated, and it should just be straight forward and upfront.”

Disclosure of receiving something from a company that one writes about is simple and in a lot of cases perhaps not even ‘officially’ required, although as a consumer and as a regular reader of blogs I would hope that anyone (blogger, journalist or otherwise) that gets into an event for free or receives product or a gift and writes about the company would be transparent about it.

Transparency contributes to credibility for the writer and assures that consumers (all of us) are protected from potentially false advertising.

Here are a few more good links to FTC information. Do check them out:

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Transcript for the FTC video “The Endorsement Guide”:

Narrator:
What’s new about Endorsement Guides?

Mary Engle:
The Endorsement Guides have been around since 1980, and they’ve always required that endorsers disclose their relationship with advertisers. What’s new here is that we’re applying this principle in today’s world, in the world of social media, where you can’t always recognize an advertisement just by looking at it.
 
Narrator:
Why did the FTC update the Endorsement Guides?
 
Mary Engle:
There’s been a lot in the news about the FTC’s Endorsement Guides lately. What’s the story? Well the FTC cares about protecting consumers, and we know that nowadays when consumers want information about a product or a service they’re thinking of using, they often go online to check it out and see what other consumers have to say. Don’t you want to know if the reason a consumer is giving a rave review is because they’re being paid by the advertiser to say it, or they’re getting a steady stream of free products from that company? We just want to bring some transparency to the process so that when there is a relationship between an advertiser and a reviewer the reader knows about it.
 
Narrator:
What do the Endorsement Guides mean for bloggers?
 
Mary Engle:
What does the FTC’s announcement mean for bloggers? Well for most bloggers not very much. We know that most bloggers are out there talking about their daily lives and their thoughts, and so it really doesn’t mean much for them. But if you’re one of those bloggers that is in a marketing program with an advertiser and you’re being paid to blog about a product, or you’re receiving a steady stream of products from a company, then you need to disclose that relationship you have with the company.
 
Narrator:
How do bloggers follow the Endorsement Guides?
 
Mary Engle:
If a blogger does have a relationship with an advertiser that needs to be mentioned, it’s pretty simple. You can just say, “ABC Company gave me this product to try,” or, “XYZ Company sent me to their theme park to try it out for a day.” It’s not too complicated, and it should just be straight forward and upfront.
 
Narrator:
Is the FTC planning to sue bloggers?
 
Mary Engle:
Is the FTC planning to sue bloggers? Well, let me put it this way: that is not why we issued this guidance. We issued this guidance to make it clear that everybody should be playing by the same rules, whether you’re a professional reviewer or an amateur reviewer. Just be upfront about the connections you have and any conflict of interest you might have with the company.
 
Narrator:
Where to go for more information.
 
Mary Engle:
To find out more about the FTC’s Endorsement Guides, go to our website at ftc.gov. There, you’ll find the Guides themselves. They have a lot of practical examples that really may help answer a lot of the questions that you have.

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Victoria Harres is Director of Audience Development at PR Newswire, the main voice behind @PRNewswire, social media lead for @Business4Better and a frequent speaker and writer on social media for business. 

‘Dear Blogger’ & Other Pitch Mistakes PR Pros Make

“My time is worth something,” said fashion and celebrity blogger Cynthia Smoot, aka @OhSoCynthia, at last week’s Social Media Club of Dallas monthly meeting.

A PR person in the audience had asked the panel if bloggers always expect to get something for free. Every head in the room turned in unison to see who was at the microphone. I think I also heard a gasp from somewhere.

Cynthia took it in stride, lifting her chin with her Oh-So-Cynthia grace and crossing her legs to show the fabulous pair of boots she was recently given for covering a fashion event.

Dallas bloggers: @OhSoCynthia @TexasHolly @FoodBitch @LivingLocurto @Pelpina

Holly Homer, @TexasHolly contributed that they are bloggers, not journalists with a salary and expenses being paid for by a media company. They blog because they are passionate about what they write about and sometimes have a day-job. To cover an event or try a product they have to give of their personal time.

Food critic @FoodBitch works at an advertising agency by day and writes about food by night. She said some PR people have even expected her to pay for entry into their event, even though they invited her to come and cover it for her popular Dallas food blog.

I cringed. We in PR still don’t quite fully comprehend those writers who call themselves bloggers. And yet, our industry is constantly seeking to ‘work with bloggers,’ i.e. get them to promote our stuff to their audiences.

So let’s cover a few basics about working with bloggers that we’ve all heard before, but apparently we need to hear again.

First, a pet peeve, “Dear blogger,” is tops on FoodBitch’s list, as is “Dear _____.” Or how about “Dear Mommy Blogger,” suggested Amy, @LivingLocurto. All the bloggers nodded in agreement. This certainly aligns with the daddy blogger sentiment I wrote about two years ago in a post appropriately titled Don’t Call Us Daddy Bloggers.

Pelpina Tripp, @Pelpina asked that PR pros do their research. Don’t send her pitches if you’ve never seen her work and don’t know what interests her audience. She gets a lot of email. She doesn’t have time for pitches that are not appropriately targeted. Holly added, “If you don’t bother to check out my blog why should I care about your pitch?”

And while we’re on the research subject, Amy begs that if you mention someone in your pitch that you link to somewhere online that explains who they are. “Don’t make me do the research. I don’t want to Google the person you’re talking about.”

Cynthia then mentioned that a huge pet peeve for her are press releases without images to use in her blog or to see the product you’re talking about.

A PR practioner in the audience said, “But a lot of publications don’t accept attachments.”

“Bloggers accept attachments!” responded Cynthia. All the other bloggers agreed emphatically. They need images and only get them in less than 5% of pitches.

A few more suggestions included:

  • Make your pitch interesting for the blogger’s audience you are pitching
  • Write subject lines that capture the attention of who you are targeting
  • Make your email subject line clear about why you are contacting them

If you are a blogger or a PR and would like to add to this, please leave a comment below. I would love to hear from you!

Victoria Harres is Director of Audience Development at PR Newswire, the main voice behind @PRNewswire, social media lead for @Business4Better and a frequent speaker and writer on social media for business.