Tag Archives: Visual Storytelling

5 Best Practices for a Visual Content Marketing Strategy

visual content marketing summit

Today’s consumer is engaging with primarily visual content across a variety of devices and social channels on a daily basis. Due to this shift from text-based to image-based communications, it is proven that multimedia content experiences a greater amount of exposure and longer shelf-life among audiences, making visual storytelling more imperative for brands than ever before. Business Development Institute and PR Newswire recently co-hosted the “Visual Content Marketing and Communications Summit” which offered valuable best practices for how organizations can harness images, videos, and platforms to provide content that allows them to build, engage, and leverage their audiences.

Find the balance between content your audience is interested in while mapping to your business objectives.

“Your content must grab your audience’s attention and offer them a clear path to your brand,” says PR Newswire’s Chief Executive Officer, Ninan Chacko, “there is always an opportunity to link to more in-depth content, so don’t worry about getting the ‘war and peace’ version into the first teaser.” A coordinated approach such as an editorial calendar can ensure that your organization is sending out a steady stream of fresh content that does not overwhelm the audience with information. For example, a video can be curated into an infographic, which can be shared in a blog post, and distributed via press release and social media. Using a mix of content and distribution channels will ensure that your message reaches the greatest potential audience that returns the leads to help you meet your business goals.

Surprise and delight your audience with images that represent your brand

General Electric’s Global Manager of Digital Marketing, Katrina Craigwell, notes that driving interest among the next generation of shareholders is a top priority within her company’s content strategy.  As an innovator in science and technology, GE targeted enthusiasts with similar interests by sharing a video of a short science experiment on Twitter’s Vine app using the hashtag #6secondscience. The response around this post was so powerful that the company was able to launch a full blown #6secondscience social media campaign that creates and curates user-generated Vines capturing the miracles of science. Its element of surprise is what drove visibility and engagement for the GE brand.

Curalate’s SVP of Brand Strategy, Deb Berman, advises content creators that even if your business isn’t selling a tangible product or service, think about your business goals, who you’re trying to reach, and what they would care about. From there, push yourself to derive images, even if they are abstract, that speak to your brand voice and also surprise and delight audiences.

Capitalize on SEO and business intelligence opportunities by observing social media interactions

Over 1 billion images are shared across all social media channels daily, presenting a major opportunity for brands to learn what their fans are interested in. Trending hashtags and content tagging on image driven platforms like Pinterest and Instagram is an important indicator of how consumers are searching for and categorizing similar products, which you can use to your advantage in marketing campaigns that drive SEO. Compare the images that are most popular against the ones that are not and make note of the slight nuances that audiences seem to appreciate. “You don’t necessarily need to know why, you just need to know what is performing better and make sure it is shared,” Berman states frankly. Additionally, leveraging user generated content is a cost effective approach to marketing that directly engages your brand ambassadors.

curalate

via Deb Berman, SVP Brand Strategy, Curalate

Establish a brand experience that is identifiable without your logo

“A logo shows ownership – but everyone has a logo. What are you doing to differentiate yourself beyond the logo?” says Jessica Lauria, director of brand communications at Chobani. Content that is branding heavy overpowers your message and makes it less shareable to a wide audience. Also, if you’re sharing content on owned social channels, then people already know it’s coming from you. Use that opportunity to elevate the conversation and show people what they don’t know about your product or service without overt branding.

Build a narrative around your images that will be memorable to your audience  

According to Matt Peters, founder and creative director at Pandemic Labs, “Visuals make an impact. Visuals with stories make memories.” Therefore, if the story comes first, not all of the visual content you create has to be of the highest production value in order for it to resonate. For example, the Ritz Carlton used Instagram to tell the story of a stuffed giraffe that got lost on a family vacation, which strayed from the usual hi-res images of luxury getaways that audiences might normally associate with their brand, but told a memorable story that others would want to share.

“By using multimedia, you’re creating the best content in context experience” states Chacko, “think about how you want to visualize as you are creating your message.” Employing visuals in your content marketing strategy feeds your audience with the content that they crave on a daily basis and cements your brand’s longevity in an increasingly competitive market.

ShannonAuthor Shannon Ramlochan is PR Newswire’s Content Marketing Coordinator. Follow her on Twitter @sramloch.

 

 

Upcoming Webinar: Powering B2B Content Marketing Campaigns Through Multimedia

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Due to the wealth of information available online, consumers have taken the buying cycle into their own hands by researching prospective vendors and seeking peer recommendations before making a purchase decision. Content such as white papers, case studies, and blog posts provide critical education around an organization’s solutions, but can be limited in terms of social reach and standing out among competitors. Therefore, communicators must consider more cutting edge alternatives in order to have their messages effectively heard.

The ability of videos to capture and retain viewer interest, fuel engagement across all social channels, and simplify complex messages make them an unparalleled method of connecting with audiences.  Their presence in an organization’s communications strategy makes all the difference in a gain or loss of business, and including multimedia is no longer an option.

Powering B2B

Tomorrow we will be hosting a webinar titled “Powering B2B Marketing Campaigns Through Multimedia” moderated by PR Newswire’s Product Manager of Online Services, Erika Kash and featuring B2B Marketing experts Rachel Foster, CEO at Fresh Perspective Copywriting, and Scott Armstrong, Parter at Brainrider.

“Nowadays there’s so many different tools made available to us that a budget shouldn’t limit you from using video because it helps drive engagement,” says Kash in response to the notion that multimedia puts a strain on marketing and PR resources, “you can put together simple sound bites using everyday tools like cell phones and laptops and increase visibility for your message. The key is to create a story from the content you already have.”

The panel will discuss how to think beyond the brochure and use multimedia content to engage leads and convert them into customers.

Click here to register now.

6 Tips for Transforming Your Boring PDF Files into Compelling Videos

Multimedia BudgetBusinesses that invest significant time and money to produce static content like PDFs, brochures, and product materials are often unable to measure the yield of their efforts because these formats fail to tell a complete story. On the other hand, multimedia such as videos are proven to significantly increase exposure and audience engagement with brand messages. Research by PR Newswire shows that companies who are incorporating multimedia into their communication strategies experience almost ten times more visibility than those who don’t. Despite the apparent benefits, an additional survey amongst PR and marketing professionals finds that a lack of resources is cited as the top reason that companies are not utilizing visual elements. Given today’s noisy digital media environment, attention spans are shrinking and the importance of utilizing video to tell a story can no longer be ignored. Therefore, if you are going to be successful in your communication efforts you MUST find the time, budget and experience to produce video in 2014. “If you’re sitting on some highly produced print communications and you’ve noticed that your investment isn’t being read by a large enough audience, then you need to think about converting your messaging into visuals,” says MultiVu’s Executive Producer, Larry Cardarelli, “It needs to be something that speaks to your audience and influencers in an engaging, and meaningful way.” Those lengthy PDFs and brochures can be reshaped into concise, attention-grabbing videos that simplify complex messages and attract prospective buyers.

Join us for our upcoming webinar to learn more about using multimedia content to engage leads and convert them into customers

Click the image to view our on-demand webinar on using multimedia content to engage leads and convert them into customers

Successful luxury real estate broker and reality TV star, Ryan Serhant, transformed his 36-page company brochure into a stunning short-form video with help from MultiVu’s team of experienced producers and editors. Take a look at the final result:

Even without a large budget, self-made videos can still be an effective way to tell your story. Major outlets like CNN and The Chicago Tribune regularly feature videos taken from ordinary devices such as cell phones and laptops in their news coverage. The MultiVu team suggests the following tips to help you turn your static content into creative and interactive videos:

Understand the audience. “Hold a creative session with your key people and ask something like, ‘What images come to mind when you think about our product or service?’” advises Cardarelli, “from there– the creative juices naturally begin to flow.” Decide who you want to reach and think about what is going to be the most interesting to them. What will make them “feel the most feelings?” The three E’s of a successful video are:

  • Entertain
  • Educate
  • Engage

Create sound bites and b-roll footage. Prepare interview questions and feature a variety of spokespeople who will appeal to different audiences. For the location of the interviews, think about where you will get the best lighting, the best sound, and avoid a background that might distract viewers from listening to your key messages. Additionally, decide what scenic shots will tell your story best. For instance, the example above features shots of the Serhant team at work in the office as well as stock footage of a bustling New York City where the company is headquartered.

Choose the sound bites that tell your story best without the corporate jargon. Remember, audiences don’t care what you do; they care why you do it. It only takes a few seconds for a viewer to decide if they will watch a video in its entirety or not, so make every second count. Be wary of speaking with too many filler words; sentences ridden with “uhs,” “ums,” and “likes” come across as nervous or obtuse and diminish the value of your message. Though you can refine a sound bite for clarity with skillful editing, it is not the best option if you are limited in time and resources.

Pair your sound bites with the best visuals to emphasize statistics or key selling points. The beauty of video content is having the ability to highlight spoken words with short written text or pictures simultaneously on-screen. For perspective, six pages of a booklet can be effectively compressed into one scene of a video. Keep in mind that the ideal video length is no longer than 90 seconds.

Challenge yourself throughout the editing process to ensure your video tells a cohesive story. Now that you’ve chosen the best components to tell your story, you want to make sure those pieces flow well together. Keep an eye out for details such as unnatural vocal inflections throughout a sound bite or unflattering camera angles. You might also want to include music that establishes a positive vibe and maintains upbeat energy; it affects the viewers’ mood.

Include a call to action at the end of the video. Do not waste a valuable opportunity to generate leads and ROI. Consider reallocating the resources you’d have spent on lengthy PDFs or glossy brochures into a more effective video format. Audiences will appreciate it, and your message will be amplified exponentially.

Click here to view our free on-demand webinar for more ideas on powering your content marketing campaigns with multimedia. 

ShannonAuthor Shannon Ramlochan is the Content Marketing Coordinator at PR Newswire. Follow her on Twitter at @sramloch.

Satellite Media Tours: Moving Beyond the TV

A sure-fire way to gain TV exposure for your organization’s story is with a satellite media tour (“SMT.”)  SMTs enable your spokesperson or expert to virtually visit a variety of television markets in rapid succession via a series of interviews that are pre-booked with participating  stations.

In reality, though, SMTs deliver more than TV exposure.  Most stations have robust web presences, enabling online audiences to see segments even if they missed the newscast on which a piece originally aired. Additionally, by incorporating audio and online interviews,  the SMT can rapidly morph from a television-only campaign into one that encompasses radio and online audiences, as well.   We’re even doing Blogger Media Tours, focusing on delivering interviews directly to targeted bloggers.

 SMT options:  solo or co-op

Most organizations work with a vendor (such as PR Newswire’ s MultiVu™ division) that coordinates pitching the story to TV stations and other outlets, coordinating  media bookings and managing all of the logistics, including the recording location (whether in a studio or elsewhere) and the communications with the media outlets and bloggers.

 

There are two different approaches to satellite media tours:  your brand can either go it alone, or you can join a couple other brands telling related stories on a cooperative effort, something we call a “co-op SMT.”    The magnitude of your organization’s story as well as your budget are two of the key factors in determining which approach to take for your story.

A co-op tour is a satellite media tour featuring two to four participants focusing on a particular topic or event, such as fitness, beauty, personal finance or sports. Each participant is given 20 seconds to convey their message.  Because resources are pooled the participants, co-ops provide a cost-effective option for reaching consumer audiences.

 What to expect:

Once you have decided to go ahead with your SMT, your MultiVu representative will work with you to coordinate all aspects of your media tour and will ensure that your SMT achieves optimum results. MultiVu will advise on tour date as well as coordinate all onsite logistics, whether at a studio or at a remote location.  We will also discuss key messages, create a one page media alert for use in pitching and determine the most effective overall strategy.   Pitching ideally gets underway a minimum of four weeks prior to tour date.  Strong, up-to-date media contacts mean everything when it comes to booking a media tour.  MultiVu maintains excellent relationships with individual producers at TV, Radio and internet shows who we know will be interested in your story.

On the day of the media tour, plan to have talent arrive approximately an hour before the first interview, this usually means around 5:00 or 5:30 AM ET.  “Business casual” attire is generally most appropriate, and  spokespeople should not wear white or heavily-patterned shirts.  Once at the studio, the spokesperson will go into makeup and your onsite SMT producer will review the morning’s activities and ensure that all technical facets of the tour are set. If possible, sit the spokesperson down for a quick dry run interview before the tour gets underway.  TV interviews will typically be between 2 and 3 minutes long, radio and web interviews will typically be longer (up to 10 minutes.)  The spokesperson will be alerted beforehand as to whether the interviews are live or taped and where the interviews are originating.

The day following the media tour, MultiVu will provide a preliminary report listing airings, audience reached and equivalent advertising values, and if available, streaming video links to the TV segments.  MultiVu will also produce a DVD copy of the entire satellite media tour for your records, which can later be used to assemble a highlights reel.

An evolving resource for media:

Media tours have evolved significantly over the last several years in step with the changing media environment.  For example, in years past, a “traditional” SMT took place between the hours of about 6:00-10:00 AM ET and included interviews solely on morning TV newscasts. Now, SMTS are often extended to 11:00 AM ET or even later to allow for increased booking opportunities, as some stations prefer to tape segments for later use.  Additionally, we’re also incorporating radio and online interviews into the tour, as these additional bookings mean significant added audience and return on your investment.

With the proper guidance, media tours can be a highly effective tool to convey your messages to the media as well as to the public at large, via both broadcast and online outlets.  If you have questions or want to learn more, contact the MultiVu team.

Learn how to empower your communications with visuals — join next week’s free webinar – details below. 

Click to register for our upcoming webinar on utilizing visuals to boost the effectiveness of B2B content.

Author Sarah Skerik is PR Newswire’s vice president of content marketing, and is the author of  the ebook  New School Press Release TacticsFollow her on Twitter at @sarahskerik.

 

Does Your Story Belong on TV? Look to Your Audience for the Answer

 

“How do I get my story on to TV?”

When we hear this question (and we hear it a lot) we know that the person asking it is really trying to meet a few different challenges. In reality, they’re asking “How do I reach a broad audience?” “How do I generate a high-impact message?” and “How do I tell my story visually?”

As you might guess, these few questions have a lot of answers. We’re going to tackle them over the next few days in a series of blog posts about using visual content to reach core groups.

multimedia comms webinar

Learn more about incorporating visuals into your B2B mix – click to register for our free webinar!

The best way to begin building a visual strategy is to start with your audience.

First, ask yourself who the brand really needs to reach with the message. That’s the key question you need to ask when setting the course for your visual story, and determining whether or not TV really is the best channel for your message. Morning talk and network news shows do reach a broad swath of consumers. If your story truly has broad public appeal, pursuing television coverage may in fact make a lot of sense.

It’s worth spending a few minutes thinking specifically about your story in the context of the audience, too. TV and radio producers are looking for “news you can use” content with easy-to-understand consumer messages. Stories need to be useful, interesting and relevant to the media outlet’s audiences if they’re to win consideration by the production staff.

Pro tip: Frame your story in the context of what the potential audience will find most relevant. That will give you the best shot at creating messages that will win media attention and resonate with target audiences.

However, if an honest assessment of your audience reveals that it’s more niche than national, TV probably isn’t the best route to take – but that doesn’t mean leaving video by the wayside. An array of online videos – including expert commentary, a real-life demo, and customer stories – can draw audience and be re-purposed for use in email campaigns, on social networks, in newsletters and on blog posts (to name just a few.)

Coming tomorrow: Getting your story onto TV (and other channels) with a satellite media tour.

Author Sarah Skerik is PR Newswire’s vice president of content marketing, and is the author of  the ebook  New School Press Release TacticsFollow her on Twitter at @sarahskerik.

4 Ways Healthcare Communicators Can Educate and Connect with Patients

Featured panelists during the Q&A session at the Future of Healthcare Communications Summit

Featured panelists during the Q&A session at the Future of Healthcare Communications Summit

According to Manhattan Research’s President, Meredith Ressi, 65% of online consumers say that the internet is critical for obtaining medical information. Now that the Affordable Care Act has taken effect, the healthcare market is experiencing an influx of diverse consumers who are increasingly relying on digital and mobile technology to educate themselves. It is up to healthcare communicators then, to evolve their tactics in order to help patients navigate the ACA’s complex policies. Industry thought-leaders featured at the Future of Healthcare Communications Summit, co-presented by Business Development Institute and PR Newswire, offered their perspective on how healthcare communicators can utilize digital platforms to inform and motivate patients to better manage their well-being.

Engage audiences with multimedia to simplify complex ideas

PR Newswire’s Global Director of Emerging Media, Michael Pranikoff, notes that 85% of brands publish content, but only 35% believe they are doing so effectively. The likely issue is that complicated messages are driving audiences away and leading them straight to competitors.  Instead, multimedia content such as videos allow complex ideas to be simplified in a concise format that grabs audience attention and amplifies visibility. Engagement on social channels such as Youtube, Instagram, and Pintrest is primarily driven by images, so communicators who do not employ visual tactics are squandering additional opportunities for their message to be seen.

Furthermore, consumers have become more aware of overt marketing tactics and are not interested in brazen sales pitches. Videos focus more on storytelling than on the brand, which helps build a mutual trust. As Pranikoff says, “If you are not providing visuals, you are not taking control of your messages.”

Communicate clinical innovations through earned media

Patients with special conditions need to know where they can turn to for help. Johns Hopkins Medicine shares their success stories involving biomedical discoveries, patient survival, and highly qualified physicians to establish the organizations credibility as a leader in the health community. According to Dalal Haldeman, Senior Vice President of Marketing and Communications at Johns Hopkins Medicine, the brand was recognized by 80.2% of participants in a national survey against the most recognizable consumer brands such as McDonald’s, Google, and Coca-Cola. Brand recognition is immensely important to the patients who are putting their lives into the hands of healthcare providers, and earned media is one of the best ways to build that trust.

Be aware of language and cultural considerations before utilizing a specific communications tool

Consumers are making their own decisions on treatment providers, but different audiences are using different channels to shop for their plans. For example, Makovsky’s Executive Vice President, Gil Bashe, reports that African Americans are most likely to use smartphones to access healthcare information more than any other group. Understanding the demographic usage behind each communication tool can help segment the market and target the messages that are most appropriate for those audiences.

Top support and solutions that online consumers want from pharma

Top support and solutions that online consumers want from pharma

Listen to social conversations and use this information to inform your health programs

The rise of consumerism has created an environment focused on collaboration and engagement in the healthcare industry. A study by Manhattan Research finds that 59% of online consumers are interested in patient support to learn more about their conditions and how to cope. Social conversations provide a context for the types of information that patients are looking for. Using data analysis, healthcare providers can develop more sophisticated programs to connect patients with their communities.

The statutes of the Affordable Care Act are still largely misunderstood by the public, giving healthcare communicators an important opportunity to fill the information gap. But in order to do so effectively, healthcare communicators need to embrace the new age of interaction that is less product-focused and more patient-focused. Digital and mobile technology makes it possible to speak directly to patients in an environment they feel most comfortable in. By utilizing visuals, customizing messages, and listening to social conversations, healthcare communicators can better prepare the public to take increased responsibility for their own health management.

Telling Your High-Science Healthcare Story to Consumers

Future of Health Summit Logo

Video has often been a tool to help simplify a complicated message, and a way to add comments of credible, third-party thought leaders on a specific topic. In the healthcare space, this is common practice. For years, pharmaceutical and biotech companies have been using interview-style soundbites to simplify and support their message. While this is still common, we’ve also seen an increase in companies using production styles like kinetic topography, animation and illustration to also support their campaigns and announcements. Over the past year, Multivu has produced and distributed these types of videos for healthcare programs, such as:

  • FDA approvals and commercial launches
  • Life-cycle announcements
  • Disease awareness campaigns
  • Data publications
  • Live presentations/roundtables

A recent video used as part of an FDA approval announcement of an oncology treatment is a good example.  While it’s typical to add video to support an FDA approval, this example was interesting because the video was unbranded and focused more on explaining the disease state and tumor type rather than the treatment option. Often times, the content that is distributed by the pharmaceutical company is found online via search and editorial websites. The video made it possible for those potential patients and caregivers reading about the newly approved drug to have a better understanding of the disease itself. The video itself utilized whiteboard animation (or, video scribing), which was particularly engaging for a lay audience.

Many might think that a video about a complex and high-science disease state would not be as impactful as the traditional “talking head” video featuring a key opinion leader (KOL) or Chief Medical Officer (CMO), but what we found was the video did very well in terms of views and engagement. This confirms our thought that both the media and online news seekers are looking for what we refer to as “explainer videos.” This type of content, if produced correctly, provides insightful information in a very digestible format.

For more about this, I welcome you to attend our very own Michael Pranikoff’s presentation at the upcoming Future of Healthcare Communications Summit on February 25th  presented by Business Development Institute.

Follow the link to register now: http://www.cvent.com/d/l4ql1w

George HeadshotAuthor George DeTorres (@georgedetorres) is the Divisional Vice President at MultiVu.